Effective Date: 25/11/25

1. Introduction

Skye & Rocket respects your privacy and complies with the Privacy Act 1988 and Australian Privacy Principles (APPs).

2. Personal Information We Collect

Includes contact details, order details, account details, payment info (processed securely via third parties), website usage data, and marketing preferences.

3. How We Collect Information

Directly from you, automatically through cookies, and from third-party service providers.

4. How Shopify Handles Your Data

Our store is hosted on Shopify. Data may be stored in Canada, the USA, or other regions where Shopify operates.

5. How We Use Your Information

To fulfil orders, provide support, process payments, personalise marketing, improve the Site, and comply with laws.

6. Disclosure of Information

We may disclose data to service providers including payment processors, shipping partners, and marketing tools.

7. International Transfers

Shopify and some providers store data overseas. We take reasonable steps to ensure compliance with the APPs.

8. Cookies & Tracking

Used for analytics, advertising, and essential functionality.

9. Your Rights

You may request access, correction, deletion, or opt-out of marketing.

10. Complaints

Contact us first. If unresolved, contact the OAIC.

11. Changes to Policy

We may update this policy as required.

12. Contact Us

skyeandrocket@gmail.com

Effective Date: 25/11/25

1. What Are Cookies?

Cookies are small text files stored on your device when you visit our Site.

2. Types of Cookies We Use

- Essential Cookies – required for checkout, cart, and security

- Analytics Cookies – Shopify Analytics, Google Analytics

- Marketing Cookies – ad pixels and tags 

- Functional Cookies – preferences and enhanced features

3. Managing Cookies

You may disable cookies in your browser settings. Essential cookies are required for checkout.

4. Third-Party Cookies

Some cookies are placed by third-party partners.

5. Consent

By using our Site, you consent to our use of cookies.